Interim Digital Strategist – Job Description
Fixed term: 3 month contract
Choose Love is looking for an experienced and innovative full time digital strategist to join the team for three months.
As Digital Strategist, you will work with the Head of Communications to maintain the slick execution of the organisation’s digital communications, and supported by the data officer and digital lead, oversee the day-to-day management and maintenance of our websites, digital systems and data maintenance.
You will be confident using a range of websites and email systems, and use your innovation to work with the Head of Communications and SLT to report against targets, recommend necessary improvements to our systems and creative solutions to problems which arise.
Responsibilities:
- Oversee, maintain and troubleshoot all of Choose Love’s websites, donation systems, and data CRMs, including online shop (shopify), in house donation platform (Dev), our email tool (Engaging Networks), and our data CRM, (Raiser’s Edge).
- Develop and execute strategy for e-communications, including supporter acquisition, regular contact for all supporter lists, and optimising content through use of segmentation and audience targeting
- Report on digital campaigns, e-comms, conversion and income against set targets.
- Manage website hosting, domain names, and security.
- Advise on and, if appropriate, oversee website updates/refreshes.
- Ensure that Choose Love remains compliant with all data security legislation, payment/fraud legislation and cyber security across the UK (with support from Prism’s Finance Team) and US.
- Work with the Head of Communications to deliver high quality and consistent messaging across all digital communication channels.
- Use knowledge of Google Analytics and SEO to support high performance of all campaigns.
Management of team
- Oversee the Digital Lead’s day-to-day updates to the website, including direct content updates via WordPress and Shopify.
- Support the Digital Lead in the oversight and management of Choose Love’s CRM and integration with other tools, including email marketing, fundraising and advocacy platforms.
- Manage data officer, and support with keeping data accurate, and running database queries where required.
- Manage the retained external developers to maintain and add new features to the online fundraising platform.
- Work with Digital lead to execute high quality supporter journeys for new supporters.
Leadership responsibilities
- Share regular reporting of digital performance with Head of Communications and SLT
- Use innovation and experience to suggest creative improvements to Choose Love’s digital systems.
- Work with the Head of Communications and SLT to input into objective setting and work towards achieving objectives and targets.
- Be committed to a high quality of work, ambitious targets and working in a fast-paced and dynamic team.
- Highlight issues when they arise, and bring a solutions focussed approach to solving them.
Salary: £51K per annum (Fixed term – 3 month contract)
Choose Love are aiming to appoint as soon as possible and will be proceeding with interviews as they are submitted.
To apply: please send a covering letter and CV to people@choose.love
